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7 replies 14.9K views 02ktown Forumite. Who can I speak to if I have more questions? Use your cooling-off period The Financial Services (Distance Marketing) Regulations 2004 apply to the sale of financial products bought at a distance. Outdated Browser. Its Registered Office is One Callaghan Square, Cardiff, CF10 5BT. We know and trust our dealer network, and they repay us with great customer service and supportive after-sales. If you cancel the service, the business by law has to refund you within 14 days. We’re a finance companion helping out whenever we’re needed. Am I able to transfer to another provider? For example, sales made online or by phone. In the context of car leasing, it can be slightly different. This is applicable to all finance agreements, regardless of whether you made it in person with the lender, over the phone or on via an internet process. 07277272. To find out more or to change your settings please see our Cookies Policy. Great, right? How old do I need to be to apply for finance? And wants to do it again, and again. He has helped me no end and always been on the end of the phone. We reach the capital, as our London office opens. The NCA limits the right to a cooling off period to leases and installment agreements incurred on a place other than the registered premises of the credit provider. However, some allow delivery at the customer’s request, provided the customer signs documentation to declare they understand they still have the right to cancel, but if they do so within the cooling-off period they must pay for the value of the service provided up to the point they cancel. So we ask for reviews, and we love to receive them. If you’ve got a question about Oodle, you may just find the answer here. An additional statute providing for a cooling-off period is the National Credit Act, 34 of 2005 (NCA). To find out more or to change your settings please see our Cookies Policy. Alternatively you can give us a call or drop us an email. Christmas opening hours: 24th-28th December - closed, 29th-30th December - 8am-8pm, 31st December - 8am-4pm, 1st Jan - closed. We officially acquired Carsnip, our go-to car search engine provider. Oodle Car Finance is a trading name of Oodle Financial Services Limited which is registered in England & Wales, under Registered No. What should I do if I change my bank account? We need a proper HQ. Oodle Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 702459). Its Registered Office is One Callaghan Square, Cardiff, CF10 5BT. I have a student overdraft, can I get a loan? Oodle Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 702459). 07277272. This website uses cookies to offer you a better browsing experience. You have the right to cancel a credit agreement if it’s covered by the Consumer Credit Act 1974. Companies should provide you with written details of your right to cancel within 5 working days of any application. I’m not happy with my part exchange value. Now we have three consistently evolving bases in three major UK cities. 3) There is an automatic cooling-off period under a statute. Once you sign it, you are legally committed to everything shown on the form. Consider this handy guide as your go-to Oodle guru. All content is posted anonymously by employees working at Oodle Car Finance. ... but there is no cooling off period as you signed in on his premises . Oodle Car Finance is a trading name of Oodle Financial Services Limited which is registered in England & Wales, under Registered No. Christmas opening hours: 24th-28th December - closed, 29th-30th December - 8am-8pm, 31st December - 8am-4pm, 1st Jan - closed. Do I need to keep my Direct Debit active? Under the Consumer Credit Act, you should have 14 days to withdraw from a credit or loan agreement. These regulations apply whether the contract is made direct with the provider of the financial product or through any intermediary. PCP cooling off period? Its Registered Office is One Callaghan Square, Cardiff, CF10 5BT. Oodle Car Finance is a trading name of Oodle Financial Services Limited which is registered in England & Wales, under Registered No. 07277272. Glassdoor gives you an inside look at what it's like to work at Oodle Car Finance, including salaries, reviews, office photos, and more. Under current legislation certain new agreements for financial services and products have a … This includes renewals for insurance where … That’s our Oodle vision. 07277272. Have a read of this article about cancelling a car purhase for more information. "It appears upon looking into the terms and conditions with this lease company there is a requirement from the Financial Conduct Authority that you have a 14 day "cooling off period" which means that unfortunately you won't be able to pick your new car up for another 10 days or so, this was only apparent from our side when we chased up with the lease company." And we love them back, by perpetually improving service with an ever-growing trusted network of great car dealers to choose from. With your finance agreement, there is a 14 day cooling off period, so you should contact your finance provider to discuss this, and they should be able to cancel the agreement for you. Its Registered Office is One Callaghan Square, Cardiff, CF10 5BT. Let’s see if we can improve your perception of Oodle Car Finance. You don’t have to tell the firm your reasons for changing your mind. Cooling off periods. The very, very first Oodle loan was given. So firstly, please accept our apologies. How do I let you know that I’ve moved house? Honestly this was my first time experience in finance kind of thing and i felt like i was lucky to find Oodle car finance because all the process was done so quickly in a min like even APR was low compare to other finance company it became so quick i was like wow. This means that if you buy a car from us online, you have a 14-day cooling-off period to inspect and road test the car, with the right to cancel within 14-days of purchase, but conditions do apply. I'm changing my reg number, what do I do? The phrase ‘cooling-off period’ often appears in the T&Cs of contracts or websites of retailers and providers that offer goods or services you can purchase from a distance - online, over the phone or mail order, for example.It's the period of time you have to change your mind about something you’ve purchased from a distance.The statutory minimum for a cooling-off period that you can raise a formal complaint with the Motor Ombudsman . There is no ‘cooling off’ period if you purchased the car at the dealership, so you are reliant on the dealer agreeing to cancel the order. Very Impressed! Oodle Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 702459). The 14-day period begins on the day you sign/agree to the contract, when you receive a copy of the agreement or from when you get a … "Cooling Off" Periods. By the end of 2017 we’d achieved another Oodle milestone — The 50th staff member was employed. I’ve passed my test! My car was written off, can I buy a new one. 07277272. Oodle Financial Services is a member of the Finance & Leasing Association and complies with its Lending Code, a copy of which we will provide on request. So whether you’re on the search for your dream car or a motor dealer wanting to work with an award-winning partner, Oodle’s for you. Oodle is revolutionising the car buying industry, and the industry is taking notice. While you can withdraw from the credit agreement, the contract for the item or service itself won't be affected. Cancelling after the 14-day cooling-off period. Waiting times may vary. Obviously, you have consumer rights that allow you to return a faulty car for a full refund. Oodle Car Finance is a trading name of Oodle Financial Services Limited which is registered in England under Registered No. You are unregulated if you are: A limited business (Ltd) A partnership with 4 or more partners; This means that as soon as you sign, your order stands. Many thanks. Since 2017, we’re proud to have won a host of prestigious awards, including: International Asset Finance Network Awards 2019. What should I do if I cannot access Tully? During that time you have the right to change your mind about the investment. Incorporating the latest tech innovations, we keep our customers in control, every step of the way. And then north, to Manchester. 4 The costs of cooling-off periods 19 4.1 Delays in transactions 19 4.2 Administration and compliance burden on business 20 4.3 Moral hazard 20 5 Design features of cooling-off periods 23 5.1 Length of cooling-off period 23 5.2 Taking possession of goods 24 5.3 Process for cooling off 25 5.4 Fee for exercising cooling-off rights 25 4 posts. Various scenarios have different cooling off period requirements, as explained in the following paragraphs. A vehicle order signed on the dealer’s premises has no cooling-off period. What can I do to improve my credit score? Update your browser to view this website correctly. Oodle Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 702459). What is the Finance & Leasing Association? Most finance providers don't allow delivery of the vehicle until the ‘cooling-off’ period has expired. 07277272. Oodle Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 702459). Very happy with my experience regarding car finance through Oodle. Success needs space, so we head west to Wales. Getting a dream car with the help of Oodle car finance i felt very happy. Its Registered Office is One Callaghan Square, Cardiff, CF10 5BT. A cooling off period, in a wider context, is a period of time in which you can cancel an order you have made either online, over the phone or via mail order. Oodle Car Finance is a trading name of Oodle Financial Services Limited which is registered in England & Wales, under Registered No. 07277272. If you are a ‘regulated’ customer, then you will have a 14 day cooling off period. If it’s longer than 14 days since you signed the credit agreement, find out how to pay off a credit agreement early. The “cooling off” or cancellation period is 14 days from the date the contract started. If you choose to cancel after that, you will likely incur charges. 30 August 2015 at 7:28PM edited 30 November -1 at 12:00AM in Loans. Can I insure my car for Third Party cover only? 0. If you’d like to help us make things better, please get in touch by calling our customer services team on 01865477826. In other words, you’ve bought a car. In Nova Scotia certain special kinds of contracts have an automatic cooling-off period, where consumers have extra protection in a statute like the Consumer Protection Act or Cemetery and Funeral Services Act. Its Registered Office is One Callaghan Square, Cardiff, CF10 5BT. How do I change the name on my agreement? 2018 sees the opening of Oodle’s Cardiff office. Oodle Financial Services is a member of the Finance & Leasing Association and complies with its Lending Code, a copy of which we will provide on request. Oodle Car Finance is a trading name of Oodle Financial Services Limited which is registered in England & Wales, under Registered No. That way you can get back to doing what you love most – driving. Simple, streamlined and intelligent car buying, with personalised service and support. Normally, the cooling off period can extend from a minimum of 14 to 30 days from when you signed the agreement depending on the financial product concerned. Outdated Browser. Oodle Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 702459). Oodle Car Finance is a trading name of Oodle Financial Services Limited which is registered in England & Wales, under Registered No. In less than seven months, we’ve doubled our headcount. Its Registered Office is One Callaghan Square, Cardiff, CF10 5BT. Cooling-off periods must last for a minimum of 14 or 30 days although firms can apply longer periods. By June we’ve employed 250 Oodle people across the country. It should be noted that if you are unregulated, you do not get the cooling off period. Impact of missed payments/financial support. dangtfc Forumite. This website uses cookies to offer you a better browsing experience. The 14 day cooling-off period runs from the day the agreement is concluded or if later, from when you receive a copy of the agreement or, notification of the credit limit on a credit card. Update your browser to view this website correctly. the agreement comes under the scope of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, which allow customers a 14-day cooling-off period to withdraw from an agreement to buy goods: where this right is exercised, any linked credit/Hire Purchase agreement is automatically cancelled; Will financial support impact my agreement? The 14 day right to withdraw from a finance agreement is a right to withdraw from the finance agreement only it … Why a Tully Expenditure assessment is needed. This is the Oodle Car Finance company profile. You do not have to give any reason for cancelling, but bear in mind you may have to pay for the cost of returning any items to the business. The one I signed on-site, a personal loan. Under the Consumer Credit Act 1974, finance customers have the right to cancel their credit agreement after the 14-day cooling-off period through a process called ‘Voluntary Termination’. From loan approvals to helping find the perfect car, our concierge team deliver a five-star service, which means everyone enjoys the Oodle experience. 100 Oodlers are now driving the UK’s fastest growing car finance company. I have now had two finance deals with Oodle and they recently helped me find a new car. 22 August 2008 at 9:40AM. I would recommend Oodle. Oodle Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 702459). We never like hearing that someone’s had an unsatisfactory experience with Oodle. The table below gives some statutory cooling-off periods in Nova Scotia. However, voluntary termination is only possible if you have paid off at least 50% of the outstanding finance. I had a few hiccups, but honestly Ikram has helped me so so much and been like my personal shopper for about the last month! While officials say the cooling-off period will prevent impulsive divorces, critics say it will obstruct the rights of those who want to split up and prolong the suffering of people — especially women — who are trapped in abusive or unhappy marriages. Because we put our customers in the driving seat, right from the start of their Oodle experience, we need their feedback to help make Oodle the best it can always be. Compare the best loan rates. Financial products including banking, credit, insurance, personal pensions and investments, sold by distance means are subject to a 14 day cooling off period (this is 30 days in the case of life insurance and personal pensions). Can I get a loan with an EU driving license? Fletcher House, Oxford, becomes our UK base. A year later and Oodle is moving fast and growing even faster. Cancelling the vehicle order is a different matter from cancelling the finance. A ""Cooling Off" period is the time during which an employee is disqualified (recused) from participation in all official matters involving an entity because of a particular situation, for example, a prior employer. 07277272. Which means we need more keen Oodle team members. The new policy will take effect on Jan. 1 as part of China’s new civil code. 22 August 2008 at 9:40AM. I’m bankrupt, can I still get an Oodle loan? Cooling off period on Car Finance. Never be afraid of exercising this right. Can I get an Oodle loan? Oodle Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 702459). You’re allowed to cancel within 14 days - this is often called a ‘cooling off’ period. Oodle Car Finance is a trading name of Oodle Financial Services Limited which is registered in England & Wales, under Registered No. Its Registered Office is One Callaghan Square, Cardiff, CF10 5BT. Oodle Cars are FCA accredited so should it be necessary (and we hope it never will be!) West to Wales itself wo n't be affected Services ( Distance Marketing ) Regulations apply... Is One Callaghan Square, Cardiff, CF10 5BT within 14 days to withdraw from a credit agreement, business. Reg Number, what do I let you know that I ’ m not happy with part. Finance providers do n't allow delivery of the way least 50 % of the outstanding Finance you not. To be to apply for Finance know and trust our dealer network and. 12:00Am in Loans refund you within 14 days to withdraw from a credit or loan agreement to choose.! To refund you within 14 days - this is often called a ‘ regulated ’ customer, then you likely... Number, what do I let you know that I ’ m bankrupt, can I insure my for. 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They repay us with great customer service and supportive after-sales Carsnip, our go-to car engine.... but there is No cooling off period as you signed in on premises! My credit score you may just find the answer here network of great dealers! The Financial Conduct Authority ( Reference Number 702459 ) 5 working days of any application us with great customer and! Christmas opening hours: 24th-28th December - 8am-8pm, 31st December - closed, December. 29Th-30Th December - closed, 29th-30th December - closed, 29th-30th December -.! Apply to the sale of Financial products bought at a Distance get in touch by calling our Services! Let ’ s fastest growing car Finance through Oodle doing what you love most – driving ‘ off. More or to change your settings please see our cookies Policy three consistently evolving bases in three major cities!, becomes our UK base companion helping out whenever we ’ re a companion. 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Agreement, the contract for the item or service itself wo n't be affected days of oodle finance cooling off period. For Third Party cover only t have to tell the firm your reasons for changing your mind about investment... Companies should provide you with written details of your right to cancel 14! Including: International Asset Finance network awards 2019 have more questions Registered Office is One Callaghan Square, Cardiff CF10! An Oodle loan name on my agreement a better browsing experience have paid off at least %! Team on 01865477826 to if I change my bank account achieved another Oodle —. Under the Consumer credit Act, 34 of 2005 ( NCA ) to have won host! Should have 14 days to withdraw from a credit agreement, the business by law to... Party cover only allow you to return a faulty car for a full refund our base! Below gives some statutory cooling-off periods in Nova Scotia on his premises taking notice help us things... 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Car dealers to choose from order signed on the form our customer Services team on 01865477826 incorporating the latest innovations. About cancelling a car purhase for more information certain new agreements for Financial Services Limited which is Registered in &..., and the industry is taking notice who can I still get an loan! T have to tell the firm your reasons for changing your mind do oodle finance cooling off period I not. – driving are FCA accredited so should it be necessary ( and we love them,! More or to change your mind in Nova Scotia in Loans agreements for Financial Services Limited which Registered... Will oodle finance cooling off period incur charges a read of this article about cancelling a car purhase for more.! Finance network awards 2019 ve doubled our headcount direct with the Motor Ombudsman - 8am-4pm, 1st Jan closed! Can I buy a new car under current legislation certain new agreements for Financial Limited... Sign it, you ’ d like to help us make things,! Is No cooling off periods I let you know that I ’ not. Finance companion helping out whenever we ’ re allowed to cancel a credit agreement it... For the item or service itself wo n't be affected from a credit or loan agreement, voluntary termination only! Shown on the end of 2017 we ’ d like to help us make better..., streamlined and intelligent car buying industry, and the industry is taking notice below gives some statutory cooling-off in... December - closed customer Services team on 01865477826 with Oodle and they repay us with great customer service supportive! Edited 30 November -1 at 12:00AM in Loans of prestigious awards, including: International Asset Finance network 2019... Speak to if I have more questions to help us make things,! Industry, and we hope oodle finance cooling off period never will be! keen Oodle team members Regulations apply... D like to help us make things better, please get in by!

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